Düsseldorf

Munich

Zürich

We provide quality relocation services and support to individuals & families to start a new life and job while completing a smooth transition into a new environment. Our services add value and makes employees feel at home. Our business motto: our customers’ full satisfaction! We create a strong relationship with you and manage your relocation from A to Z so that you have a single point of contact during the entire process of your relocation.

WHO WE ARE

Relocation Experts is a Relocation Service Provider based in Düsseldorf, Munich and Zürich, since 2007. The concept was born from the encounter of two French ladies living in Düsseldorf with a rather international background. Christelle Cronenberg worked in business development in the finance industry in London & Brussels, and Nathalie Planès-Mahnke used to work as a lawyer in Paris and Munich.

When we met, it was right away obvious that we would set up a business together. Thanks to our private experience, we provide relocation services to expatriates and employees starting a new job, a new life in Düsseldorf, Munich and Zürich. We both live in these cities for many years. Local expertise and being on the ground are essential to advise newcomers, accompany and help you to settle down. We speak English, French and German.

Christelle Cronenberg

Your Relocation Expert for Düsseldorf and Zürich
E-Mail: christellecronenberg@relocation-experts.de
Tel: +49 (0) 176 20 600 846

Nathalie Planès-Mahnke

Your Relocation Expert for Munich
E-Mail: nathaliemahnke@relocation-experts.de
Tel: +49 (0) 160 53 07 327

we are here to help

Greetings and welcome tour

we find your new home

Home search

and everything else

Settling-in- Administration & move out services

FAQ’s

Why should I use your services to find a flat instead of searching myself?

Relocation adds value for newcomers who don’t know their new city, don’t speak the local language, don’t have the time to search for a property because their new job has started, or simply when you prefer to be professionally guided by a relocation agent knows your new city well and who works exclusively for you.

Why pick Relocation Experts rather than your competition?

Relocation Experts is a small independent relocation agency. Our customers enjoy working with a single relocation agent and our fees are competitive.

How do we work? How often will we be in contact?

We will be your first point of contact in your new city. On day one we will go through your search criteria and set-up our agenda. During the property search, we will be in contact with you as often as you would like us to be. Some people prefer to be informed on a regular basis, others prefer to let us do the work and discover the properties on the day of the visits. Whichever way we will provide you with a complete summary of all visits.

May I provide my feedback during the home search?

Of course you can. Many people even provide suggestions spontaneously. We work best in a trustworthy relationship with our clients. So please feel free to ask any questions.

Who pays the relocation services?

Either the employee benefits from a “relocation package” from the corporate or the employer simply agrees to reimburse the relocation fees. Private individuals may be able to deduct the relocation fees from their tax bill.

Will you ensure to find a property within my deadline?

With over 10 years of relocation experience and searching properties, we have never failed a deadline. We know how to work under pressure.

How early do I have to hire you to start my home search?

As soon as you know that you will be coming to our city, please try to let us know. This way we can set a property watch early on. Generally one to two months in advance are necessary to find a property.

What does your quote include?

There is a full range of services which can be picked à la carte: welcoming and explaining the procedures, registration at the authorities, property search, administrative tasks and appointments, etc. We will of course prepare a personalised quote according to your needs.

What if I need additional services?

We can add any service at any time. HR need to approve the additional costs first. Individuals need to send a request in written, which is added to the first contract.

WHAT CLIENTS SAY

“Under the current severe market situation after/during CV19, it is almost impossible to find a house and settle in Germany without expert service. We were actually in emergency but could have settled in time here in Dusseldorf thanks to Christelle’s kind, timely, dedicated, and what’s more, very professional support.”
T.O. Trading firm
“I couldn’t have imagined this relocation without Nathalie's great support and advice! She found exactly what I needed! Plus her dedication to move things forward in a timely manner has been the strong pillar of this success!!”
C-L J, Projet Manager, banking
“Relocation-experts made our move to Munich stress free. Nathalie gave us very valuable advice on neighborhoods and schools taking into account our requirements. She then took over all the administrative burden of our move, from negotiating the lease agreement, helping us create a bank account, registering our daughter and pet to the city, taking care of our utilities agreement and car registration. Top notch service!”
CM, Managing Director, Intellectual Property
“Christelle, Thanks so much for all your help! I couldn’t have had a better person to help me with these first steps in Germany.”
NM, finance (digital)
“Nathalie was very efficient, reliable, attentive and managed to meet the demanding criteria of my apartment search in a short period of time. She was able to adapt and find clever solutions while I was based abroad. She knows the Munich market very well and her interpersonal skills make her services exceptional. For any relocation request, do not hesitate and contact her.”
K.A, Headhunter
“Nathalie took care of my relocation twice: in Dusseldorf and in Munich. The service was personalized and comprehensive, going beyond the standard requirements. Nathalie is efficient and well connected. On a personal level, she is pleasant, a good listener and a good advisor. I can only recommend her to anyone looking to relocate in Munich!”
S.M, Managing Director Luxury
“We have been delighted to get the support of Nathalie when we arrived in Munich. She was able to assist us in all our administrative procedures and coordinate each step with our personal and professional agenda. All this in record time. In this very particular year 2020, her availability and flexibility were an asset. I really recommend Relocation Experts and would be delighted to use her services again if needed in the future.”
M.W, FAD Luxury
“Nathalie has excellent listening skills and always kept in mind what our relocations needs were. Thanks to this we only had proposals which were in line with our wishes and did not waste time. Our search was done at the highest peak period of Covid 19 wave 1. Then the market inventory was extremely low but nevertheless Nathalie was able to offer two valid choices for our family. Worth to know: Nathalie manage expectations very well and was candid enough to tell us in an elegant way when we had to be more realistic ”
E.L. Manager Mobility, automotive industry
“I worked with Christelle from Relocation Experts on my move to Dusseldorf and after having settled in I can honestly say that I do not know what I would have done without her help. As a good listener, Christelle found very well targeted properties to view, always responded very fast to questions and continuously drove the process forward to get results. I am very happy with the service I received and can wholeheartedly recommend Relocation Experts for anyone moving to Germany. ”
C.C. Head of Business Development Real Estate (Engineering)
“We had a couple of options for a relocation agency, which we found online. We chose Relocation Experts because of the very fast response to our first enquiry. After a short telco and hearing about our preferences Christelle started house hunting. In a couple of weeks she found us several good options within our budget. And within just 2 days touring the locations we found some very nice options. Christelle helped with all the paperwork and we got a great house! We are very pleased and want to thank Christelle and Relocation Experts for a job well done! Christelle did everything we expected and even more.”
M.J., Business Development Director (Chemistry)
“Christelle was very helpful during my move from the USA to Germany. She took the time to help us get settled in our new home and her assistance in coordinating all moving related items was crucial to a successful move. When moving to a new country, it is important to have an advocate for you to help with the details which you are unaware of and I am thankful Christelle was there to advocate for us.”
A.M. (Director)
“May we say a big Thank you for having accompanied us in this project (in Düsseldorf). Thank you for your availability and reactivity which are really remarkable. We would like to thank you as a whole for the great work you have done for us which has really helped us tremendously. We enjoyed working with you and are glad that we got to know you.”
C.J & G.J. (engineer & teacher)
“I employed Relocation Experts to settle down in Munich. We were looking for a large house for a famille including 4 children, which isn’t usual in Germany. Relocation Experts understood very well our search criteria and helped us find the perfect house within a strict deadline and a tight budget, despite a very tense real-estate market in Munich.”
JB (Director)
“We hired Relocation Experts privately for our delocation from Germany. They managed extremely well all our contracts' cancellations and problems with our landlord! They are efficient, focused and friendly women ! We recommend them highly! "
C.P. Managing Director (Luxury)
“ …very efficient on the targeted properties, localisation, rental budget, size, … active listeners, Relocation Experts worked very well and provided tremendous help with the administrative tasks which facilitates our life a great deal”
G.B. Marketing Director (IT)
“The work together with (Relocation Experts Zürich) is coming to an end. I am totally impressed by the quality of services delivered. An iron hand in a velvet glove, exactly what one needs when one moves! (…) a highly efficient and reliable consultant, one feels totally well taken care of…”
A-C.P (Finance)